Terms & Conditions

Last Updated: [Insert Date]

Welcome to Shakti X. These Terms & Conditions govern your access to and use of the Shakti X website and your purchase of products through our online store. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our website or purchasing any product.

1. About Shakti X

Shakti X offers nutritional, fitness, wellness, and dietary supplement products intended to complement an active lifestyle.

The information provided on this website is intended for general informational purposes and should not be considered medical advice, diagnosis, or treatment.

We reserve the right to update product information, descriptions, prices, availability, offers, and other website content from time to time.

2. Eligibility

By using this website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement.

• The information you provide to us is accurate and complete.

• You will use the website and products only for lawful purposes.

• You will not misuse, interfere with, or attempt to disrupt the website or its services.

If you are purchasing products on behalf of another person, you confirm that you are authorized to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, ingredients, nutritional information, prices, and other information displayed on the website are accurate and up to date.

However, product packaging, labels, colours, appearance, and other visual details may vary from the images shown on the website.

The actual product packaging and label should be referred to for the most current product-specific information.

For packaged products, applicable mandatory declarations and consumer information are provided in accordance with applicable requirements. Indian Legal Metrology requirements include declarations such as manufacturer/packer/importer information, net quantity, applicable dates, MRP, and consumer-care details on relevant retail packages. (Consumer Affairs)

4. Dietary Supplements and Wellness Products

Shakti X products are intended to complement a healthy lifestyle and are not intended to diagnose, treat, cure, or prevent any disease, unless specifically permitted by applicable law and expressly stated on the product label.

Customers should read the product label, ingredients, directions for use, warnings, and other information before consuming any product.

If you have a medical condition, food allergy, dietary restriction, are taking medication, are pregnant or breastfeeding, or have any concerns regarding the suitability of a supplement, you should consult a qualified healthcare professional before using the product.

Do not exceed the recommended serving or dosage stated on the product packaging unless advised by an appropriately qualified healthcare professional.

5. Orders and Purchases

When you place an order through the Shakti X website, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted or dispatched. We reserve the right to cancel or decline an order in circumstances including, but not limited to:

• Product availability issues

• Pricing or listing errors

• Payment problems

• Incorrect customer information

• Suspected fraudulent transactions

• Shipping restrictions

• Website or technical errors

• Other legitimate operational reasons

If we cancel an order after payment has been received, any eligible amount paid for the cancelled order will be refunded through the applicable payment method.

6. Product Availability

We make reasonable efforts to maintain accurate inventory information.

However, products may occasionally become unavailable due to inventory shortages, supply-chain issues, manufacturing delays, or other circumstances.

If a product becomes unavailable after you place an order, we may contact you regarding the available options or cancel the affected portion of the order and process any applicable refund.

7. Prices and Taxes

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, and other charges will be displayed during the checkout process where applicable.

We reserve the right to correct pricing errors, promotional errors, typographical errors, or other inaccuracies on the website.

If an order has been placed based on an obvious pricing or listing error, we may contact you regarding cancellation or correction of the order.

8. Payments

Customers must provide valid payment information when placing an order.

Payments may be processed through third-party payment gateways or payment service providers. Shakti X does not generally store complete payment-card information on its own servers where payment processing is handled by such third-party providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

9. Shipping and Delivery

Orders are generally processed and shipped within 1–15 business days after payment confirmation, subject to product availability and operational circumstances.

Delivery times vary depending on the destination, courier service, shipping method, weather, regional conditions, and other factors.

Once an order has been shipped, tracking information may be provided where available.

Customers are responsible for providing an accurate and complete shipping address. Shakti X is not responsible for delays or delivery issues resulting from incorrect, incomplete, or outdated customer information.

For complete details, please refer to our Shipping Policy.

10. Returns, Exchanges and Refunds

Because Shakti X products include food, dietary supplements, and other consumable products, returns and exchanges are generally not accepted once products have been shipped or delivered due to hygiene and product-safety considerations.

Exceptions may be considered for verified issues such as:

• Damaged products

• Incorrect products

• Tampered or compromised packaging

• Missing products

• Fulfilment errors attributable to Shakti X

Customers should contact us promptly if they experience an eligible issue.

Any approved refund will generally be processed through the original payment method, subject to applicable payment-provider processing times.

Please refer to our Refund & Return Policy for complete information.

11. Promotions and Discount Codes

Shakti X may occasionally offer promotional codes, discounts, bundles, special offers, or other promotional campaigns.

Unless otherwise specified, promotional offers:

• Cannot be exchanged for cash.

• May have specific eligibility requirements.

• May have an expiry date.

• May be limited to certain products or customers.

• May not be combined with other offers.

We reserve the right to modify, suspend, or terminate a promotional offer where permitted by applicable law.

12. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities carried out through your account.

You agree to provide accurate information and promptly update it when necessary.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraudulent activity, unauthorized access, or violation of these Terms & Conditions.

13. Website Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to the website or its systems.

• Introduce viruses, malware, or other harmful technology.

• Copy or reproduce website content without authorization.

• Interfere with website functionality.

• Use automated systems to collect website data without permission.

• Impersonate another individual or entity.

• Submit false, misleading, or fraudulent information.

We reserve the right to restrict or terminate access to the website if these Terms & Conditions are violated.

14. Intellectual Property

All website content, including but not limited to:

• Shakti X name and logo

• Product images

• Graphics

• Text

• Designs

• Videos

• Icons

• Website layout

• Marketing materials

• Product descriptions

is owned by or licensed to Shakti X and is protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

15. Customer Reviews and User Content

If you submit a review, testimonial, photograph, video, comment, or other content to Shakti X, you confirm that the content is your own or that you have the necessary rights and permissions to submit it.

You agree that Shakti X may use submitted content for legitimate marketing, promotional, website, social media, or customer-communication purposes, subject to applicable law and our privacy practices.

We reserve the right to remove content that is unlawful, misleading, abusive, defamatory, offensive, fraudulent, or otherwise inappropriate.

16. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, shipping providers, social-media platforms, or other services.

These third-party websites and services are not controlled by Shakti X.

We are not responsible for the availability, security, content, privacy practices, or terms of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

17. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Website availability may be affected by maintenance, technical problems, server issues, internet connectivity, cyber incidents, or other circumstances beyond our reasonable control.

18. Limitation of Liability

To the extent permitted by applicable law, Shakti X will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights, warranties, liabilities, or protections that cannot legally be excluded or limited under applicable law.

19. Health and Safety Disclaimer

Shakti X products should be used strictly according to their respective labels and instructions.

Individual results may vary depending on factors such as diet, exercise, lifestyle, age, health, and individual circumstances.

Testimonials, reviews, or statements regarding products should not be interpreted as a guarantee of a particular result.

Customers should not rely solely on information provided on this website for medical decisions.

20. Privacy

Your use of the Shakti X website may involve the collection and processing of personal information.

We handle personal information in accordance with our applicable Privacy Policy.

By using the website, you acknowledge that you have reviewed our privacy practices.

21. Fraud Prevention

Shakti X reserves the right to investigate transactions that appear suspicious, fraudulent, unauthorized, or inconsistent with normal purchasing behaviour.

We may cancel or restrict an order where we reasonably believe that fraudulent activity or misuse has occurred.

Where appropriate, relevant information may be shared with payment providers, logistics partners, or competent authorities in accordance with applicable law.

22. Force Majeure

Shakti X will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, transportation disruptions, strikes, pandemics, supply-chain interruptions, technical failures, or other unforeseen events.

23. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions from time to time.

Any changes will be published on this page, and the updated version will indicate the applicable revision date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

24. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India, subject to applicable consumer-protection and other mandatory legal rights.

Any dispute shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.

25. Contact Us

If you have any questions regarding these Terms & Conditions, your order, products, payments, shipping, or any other matter relating to Shakti X, please contact our customer support team.

Shakti X
Email: [Insert Customer Support Email]
Phone: [Insert Customer Support Number]
Address: [Insert Registered/Business Address]

Important Notice

By accessing the Shakti X website or purchasing our products, you acknowledge that you have read and understood these Terms & Conditions. These terms are intended to establish clear expectations regarding website use, purchases, payments, shipping, products, returns, and customer responsibilities.

For an Indian ecommerce site, it's also important that your final website terms align with your actual business details and applicable consumer/e-commerce requirements; the Consumer Protection (E-Commerce) Rules, 2020 apply broadly to goods and services bought or sold through digital networks in India. (Consumer Affairs)

Note: Before publishing, replace the bracketed contact details and have the final policy reviewed for your specific business structure, product licences/compliance, and applicable Indian laws.